Terms of use

1. Scope of application:

2. Technical requirements:

• 1. In order to use the website and the online shop properly, the following requirements must be met:
  • 1) possession of a data communication device (computer, smartphone, tablet, etc.) on which an Internet browser is installed and correctly configured to receive the website in accordance with the manufacturer's recommendations;
  • 2) access to the Internet;
  • 3) an active e-mail address;
  • 4) a programme for displaying files in PDF format.
• 2. The availability of the website may depend on the device used by the customer to access the Internet, the data transmission packets held by the customer, the programmes used for Internet use and for electronic communication.
• 3. The Seller is not an internet provider or provider of other publicly accessible telecommunication services. The customer must obtain access to a computer workstation or other end device via which the functionality of the website can be used.
• 4. In order to ensure the security of communications, the Seller shall take technical and organisational measures appropriate to the level of threat to the security of the website.
• 5. At the customer's request, the Seller shall inform the customer in a form chosen by the customer about specific risks in connection with the use of electronically provided services.
• 6. The website uses cookies to collect information related to the use of the website by the customer. Detailed information about the cookies used on the website can be found in the Privacy Policy and the Cookie Policy.

3. Conclusion of contract:

• 1. The product descriptions contained in the Seller's online shop are not binding offers to conclude a contract on the part of the Seller. They merely represent an invitation to the customer to submit a binding offer.
• 2. The customer can initially place the products in the shopping basket without obligation and correct his entries at any time before sending his binding order by using the correction aids provided and explained for this purpose in the order process. By ordering the desired goods by clicking on the "Order with obligation to pay" button, the customer submits a binding offer to conclude a purchase contract.
• 3. A distance contract is deemed to have been concluded at the moment the Seller accepts the electronic order form, which is confirmed by displaying a message to the customer confirming acceptance of the order and indicating the order number.
• 4. If we are unable to accept your offer, you will be informed that the product is not available instead of accepting the order. Any payments you have already made will be refunded immediately.
• 5. We save the text of the contract. You will receive your order details and the General Terms and Conditions by e-mail. We will provide you with a copy of the order data on request.

4. Right of cancellation:

• 1. You have the right to cancel this contract within 30 days without giving any reason.
• 2. The cancellation period is 30 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. In the case of a purchase contract for several goods which you have ordered as part of a single order and which we have delivered to you separately, the cancellation period is 30 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
• 3. To exercise the right to cancel, you must inform us (Unitrailer sp. z o.o., ul. Budowlana 30, 20-469 Lublin, Poland, e-mail address: unitrailer@unitrailer.ie, phone: +353 190 693 00) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample cancellation form, but this is not mandatory.
• 4. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of cancellation:

• 1. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
• 2. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
• 3. Return addresses:
  • 1) in Poland (our registered office):
    • Unitrailer Sp. z o. o.
    • ul. Budowlana 30
    • 20-469 Lublin
    • Poland
• 4. You bear the direct costs of returning the goods.
• 5. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion of the right of cancellation:

Sample cancellation form:

• To

• Unitrailer Sp. z o. o.
• ul. Budowlana 30
• 20-469 Lublin
• Poland
• Tel: +353 190 693 00

• I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*):

  • Ordered on (*): ___________________________________________
  • Received on (*): ___________________________________________
  • Name of the consumer(s): ___________________________________________
  • Address of the consumer(s): ___________________________________________

• Date: ___________________________________________
• Signature of the consumer(s) [If cancellation is not made by e-mail]
  ___________________________________________

• (*) Please delete as applicable.

5. Prices/payment conditions:

• 1. The prices stated in the Seller's online shop are final prices (incl. VAT).
• 2. The Seller offers the following payment methods:
  • 1) Payment card
  • 2) Traditional bank transfer
  • 3) Online bank transfer
  • 4) Paypal
  • 5) Google Pay
• 3. If the payment method prepayment is selected, the customer will be informed of the Seller's bank details in the order confirmation. The goods will be delivered after receipt of payment.

6. Delivery and shipping conditions:

• 1. Delivery time is indicated on the product card and is usually up to 14 working days.
• 2. The Seller offers the following forms of delivery:
  • 1) DPD Classic
  • 2) Fastway Couriers
  • 3) GLS
• 3. The total period for delivery of the goods to the customer is made up of the dispatch date and the date on which the goods are delivered by a courier company (of the customer's choice).
• 4. Should circumstances arise that prevent the delivery deadline from being met, the Seller undertakes to inform the customer immediately, stating the reason for the delay in delivery and the expected delivery date.
• 5. The Seller shall issue the customer with an electronic invoice (e-invoice) for the fulfilment of the contract. The invoice is stored in the customer account and is also sent by email to the customer's email address provided to the Seller when registering the customer account in the online shop or when placing the order. At the customer's request, the invoice can be printed out and attached to the delivered order in paper form.

7. Scope of the services provided via the website:

• 1. The website enables the customer to use the following electronically provided services:
  • 1) Register and log in to the customer account,
  • 2) Access to the account by the registered customer,
  • 3) Management of the personal data provided when registering and using the account,
  • 4) Obtaining information about the goods offered in the online shop,
  • 5) Orders for goods offered in the Internet shop,
  • 6) Conclusion of a contract via the Internet shop,
  • 7) The storage of information on transactions carried out (contracts concluded),
  • 8) Access to electronic invoices via a registered account,
  • 9) Ordering a newsletter service via the website,
  • 10) The publication of opinions about the goods and services offered on the website.
• 2. Consent to these terms and conditions is given when the account is registered or when a contract is concluded without registration. The consent referred to in the preceding sentence is tantamount to full acceptance of the General Terms and Conditions.
• 3. Contracts are concluded and fulfilled in English.
• 4. The Seller reserves the right to withdraw or change certain services or functions of the Website for any reason, as well as to temporarily suspend the operation of the Website, e.g. due to maintenance work associated with the modification of the Website services, of which it will inform the Customers each time.
• 5. The Seller reserves the right to change the technical manner of providing services or the functionality of the Website in accordance with the scope and conditions resulting from its technical capabilities, without degrading the quality of the services or functionality and without affecting the scope of the rights and obligations of the Parties.
• 6. The website enables the use of the services and the placing of orders 24 hours a day, 7 days a week, except during periods of technical interruptions and maintenance work. Any technical interruptions and maintenance work will be carried out as far as possible during the night. The homepage of the website always contains information about planned interruptions to the website.

8. Registration of an account:

• 1. When registering an account on the website, the customer is obliged to provide truthful and up-to-date data that is not misleading and does not infringe the rights of third parties. The customer is solely responsible for providing data that does not fulfil the conditions of the previous sentence.
• 2. The customer is required to register an account on the website:
  • 1) to complete the electronic registration form and provide the following information: First and last name, address, telephone number, e-mail address, login and password, and in the case of entrepreneurs and also the company name and tax identification number;
  • 2) to read the Privacy Policy and these General Terms and Conditions;
  • 3) tick the box "Terms of use and data protection";
  • 4) click on the "Create account" button.
• 3. The password provided by the customer during registration must contain at least 6 characters. The rules for the construction of the password stated in the previous sentence also apply accordingly to changing the password during the use of the account.
• 4. When registering the account, the customer can (optionally) agree to receive commercial information from the Seller by electronic means (mailing) and by SMS for marketing purposes.
• 5. At the time of registration of the customer account, a contract is concluded between the parties for the provision of services by electronic means within the meaning of the Act on the Provision of Services by Electronic Means. The contract relates to the possibility of using the services offered via the website and does not provide for any payments. The contract is concluded for an indefinite period and can be cancelled by the customer at any time by deleting the account.
• 6. The customer shall be liable for the content of the data provided by him/her during registration and for any subsequent changes thereto, as well as for any infringement of third-party rights in connection with the data entered.

9. Cancellation of the customer account:

• 1. The customer can delete his account on the website at any time and for any reason by sending an e-mail to the Seller's address unitrailer@unitrailer.ie.
• 2. The Seller may delete the customer's account in the event of termination of the provision of services with a notice period of 1 month on the basis of a declaration by the Seller in the form of a message sent to the customer's e-mail address specified in the customer account.
• 3. The cancellation of the customer account is tantamount to the termination of the contract for the provision of services by electronic means.

10. Reservation of title:

11. Transport damage:

12. Intellectual property rights:

• 1. The content and structure of the website are protected by copyright.
• 2. Unless the provisions of these Terms and Conditions provide otherwise, the rights to all content available on the Website, in particular to the proprietary and non-proprietary copyrights, to licences for proprietary copyrights, to trademarks and to other legally protected intellectual property rights, are held by the Seller or by companies with which the Seller has entered into corresponding agreements.
• 3. The reproduction of the contents, in particular the use of the texts posted on the website, as well as their fragments or photos, is prohibited without the consent of the Seller.
• 4. The materials published on the website may only be copied, stored or used for personal (non-commercial) use. Any distribution of copied materials, including publication on other websites, is not permitted.
• 5. The reproduction and use of the contents of the website for commercial purposes requires the express written consent of the Seller under penalty of nullity. Commercial use is primarily understood to mean distribution, including: publication, distribution, reproduction, modification of the materials in whole or in part.

13. Warranty:

• 1. You have certain rights under the law. These include that any products supplied by us will be of satisfactory quality and fit for their intended purpose. Nothing in these GTC is intended to affect these statutory rights.
• 2. Unless otherwise stipulated by law, warranty periods of all kinds shall commence at the latest upon delivery or provision of the service to the customer.
• 3. The customer is entitled to the statutory warranty rights.
• 4. The customer must give the Seller the time and opportunity required for the subsequent fulfilment owed, in particular to hand over the rejected goods for inspection purposes.
• 5. In the event of a replacement delivery, the customer must return the defective goods in accordance with the statutory provisions.
• 6. The Seller is entitled to refuse the type of subsequent fulfilment chosen by the customer if this is associated with disproportionate costs. This is particularly the case if the costs of subsequent performance exceed the value of the goods if they were free of defects or the costs of subsequent performance exceed the amount by which the defect reduces the value of the goods or the type of subsequent performance other than that chosen by the customer is more favourable and does not entail any significant disadvantages for the customer. In this case, the customer's warranty claim shall be limited to the other type of subsequent fulfilment. If the other type of subsequent fulfilment is also associated with disproportionate costs, the Seller may refuse subsequent fulfilment altogether.
• 7. Warranty claims by the customer are excluded if the defect is due to improper handling, transport or assembly for which the customer is responsible, despite faultless assembly instructions. The Seller accepts no liability for services provided by external companies commissioned by the customer. Liability is excluded in particular for damage caused by improper assembly, despite faultless assembly instructions.
• 8. Claims by the customer for defects caused by natural wear and tear, improper use or improper handling are excluded.

14. Liability:

• 1. In the event of damage caused by wilful intent or gross negligence on the part of the Seller, the Seller shall be liable in full. In the event of negligent breach of a material contractual obligation (so-called cardinal obligation), the Seller shall only be liable for compensation for typical and foreseeable damage.
• 2. The statutory liability for injury to life or health, personal injury and under the remains unaffected.

15. Newsletter:

• 1. The Seller offers the customer an electronically provided service consisting of the sending of a newsletter.
• 2. The newsletter service consists of the Seller sending information with content related to the Seller's activity, including commercial information, free of charge to the e-mail address provided by the Customer.
• 3. The customer can subscribe to the newsletter service via the website. Subscribing to the newsletter is tantamount to consenting to the processing of personal data for the purpose of receiving the newsletter.
• 4. The graphic elements and the content of the messages sent as part of the newsletter service are subject to copyright or other rights belonging to the customer or third parties and are protected by law. Reproduction or use of this content in any way other than for personal use may be considered an infringement of the rights to which these persons are entitled.
• 5. The Seller may use the services of third parties (subcontractors) to send the newsletter.
• 6. The newsletter service is offered for an indefinite period.
• 7. The customer can cancel the newsletter service at any time by sending an e-mail to the Seller at the e-mail address unitrailer@unitrailer.ie.
• 8. By cancelling or unsubscribing from the newsletter service, the Seller will stop sending the newsletter to the customer.
• 9. The customer can subscribe to the newsletter service again at any time.

16. Data protection:

• 1. The Seller undertakes to protect the privacy of all persons who purchase from him and to treat their personal data confidentially. This is based on the applicable statutory provisions, such as The Data Protection Act 2018 and EU General Data Protection Regulation (Regulation (EU) 2016/679).
• 2. The Seller will only use the data to fulfil the contract concluded with the customer. Any further use of the data collected, e.g. for advertising purposes, will not take place without the customer's consent.
• 3. The Seller is obliged to take sufficient technical and organisational measures to protect the data before processing it. These measures shall protect the data in particular against unauthorised disclosure or access and against all other unlawful forms of processing.
• 4. The data is only processed within EU member states. The EU General Data Protection Regulation (Regulation (EU) 2016/679) applies to these countries.
• 5. In the case of commissioned data processing for the Seller by a third party, the Seller is obliged to select a processor who can guarantee technical and organisational protection in accordance with this section "Data protection".
• 6. The Seller grants the data subjects whose data is transmitted to him or to which he receives access the right of inspection, correction and deletion.
• 7. In addition, the Seller's data protection provisions apply, which can be found in the privacy policy.

17. Data protection:

• 1. Consumers from EU - the EU Commission provides an internet platform for online dispute resolution (so-called ODR platform). This ODR platform is intended to serve as a contact point for the out-of-court settlement of disputes in connection with contractual obligations arising from online sales contracts. The ODR platform can be accessed via the following link: https://ec.europa.eu/consumers/odr.
• 2. The Seller is neither willing nor obliged to settle disputes with consumers before an arbitration board.

18. Applicable law and place of jurisdiction:

19. Final provisions:

• 1. None of the provisions serve to restrict the statutory rights of the consumer.
• 2. The invalidity of individual provisions of the contract concluded between the Seller and the customer, including these GTC, shall not affect the validity of the remaining provisions. In this case, the parties undertake to agree on effective provisions that come as close as possible to the intended economic purpose of the ineffective provisions. This applies accordingly in the event of loopholes in the contract.
• 3. The Seller reserves the right to change the conditions. Registered users will be informed of the planned change by e-mail at least 7 days in advance.