Trustpilot

Privacy Policy

1. General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Note on the controller of the data

The controller responsible for data processing on this website is:

2. Data collection on this website

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data is required so that we can provide our services, or we process it on the basis of consent.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have further questions on the subject of data protection.

Data processing for contract processing

For the purpose of contract processing (including enquiries about and processing of any existing warranty and service disruption claims as well as any statutory updating obligations), we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are labelled as such, as in these cases we need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and dispatch processing, can be found in the following sections of this privacy policy. After completion of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Registration on this website

You can register on this website in order to use additional functions on the site. We will only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse your registration.

In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, for the initiation of further contracts.

The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

Enquiry by e-mail, telephone

If you contact us by e-mail or telephone, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us or on your consent if this has been requested; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Contact form

Due to legal regulations, the website contains information that enables quick electronic contact to our company and direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a data subject contacts the data controller by email or via a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller are stored for the purposes of processing or contacting the data subject. This personal data is not passed on to third parties.

Newsletter

It is possible to subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input screen is transmitted to us. The only mandatory information is your email address. If you make further voluntary entries, these will only be used to address you personally.

The legal basis for the processing of your data after registration for the newsletter is if the user has given consent. We obtain this consent by sending you a confirmation email containing a confirmation link after you have registered for the newsletter. If you click on this link, you also give your consent to receive the newsletter.

When you register for the newsletter, we store your IP address as well as the date and time of registration. The purpose of this storage is to be able to trace any possible misuse of your e-mail address.

We use the data collected by us when you register for the newsletter exclusively for the purpose of sending the newsletter.

You can cancel your subscription to the newsletter at any time. There is a corresponding link in every newsletter for this purpose. This also allows you to withdraw your consent to the storage of personal data collected during the registration process.

The data processing takes place on the basis of your consent. You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

The administrator informs users that he entrusts the processing of personal data to the following companies:

  • Edrone sp. z o.o., ul. Lekarska 1, 31-203 Kraków, NIP: 676-248-20-64, KRS: 0000537197 – for the use of the edrone.me mailing system, which is used to send the newsletter,
  • Edrone Sp. z o.o., ul. Lekarska 1, 31-203 Kraków, NIP: 676-248-20-64, KRS: 0000537197 – solely for marketing purposes and solely for the purposes of the e-mail, SMS or social media campaign launched or indicated by the Administrator using the edrone system,
The administrator informs that he uses the following technologies to track the actions taken by the user/customer as part of the store's website: - Edrone tracking codes – to analyse the statistics of the store's website and exclusively for marketing purposes and exclusively for the purposes of email, SMS and social media campaigns launched or indicated by the administrator via the edrone system.

The data controller may transfer your personal data to third countries only if they use IT systems provided by entities based outside the European Union and the European Economic Area (including Google and Tawk.to inc) or if it is required by generally applicable EU or national law. The data controller shall ensure that data is only transferred to countries for which the European Commission has issued an adequacy decision, or in accordance with any legal requirements, including on the basis of an appropriate agreement that provides adequate security for the transferred data.

3. Cookies

Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising.

Cookies are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies). The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent; consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in the context of this data protection declaration and, if necessary, request your consent.

Functional cookies (essential):

client4659.idosell.com
  • prompt_token - stored for a period of 365 days, the cookie identifies the store customer,
  • shop_monit_token - stored for a period of 30 minutes, the cookie identifies the store customer,
  • lient - stored for a period of 1 day, the cookie identifies a logged-in customer or a shopping cart of a non-logged-in customer,
  • affiliate - stored for 90 days, the cookie stores the affiliate ID from which the shop was accessed,
  • ordersDocuments - cookie stores information about the print status of a document,
  • __idsui - stored for a period of 1095 days, file required for the functioning of so-called light logging on the website,
  • __idsual - stored for a period of 1095 days, file required for the functioning of so-called light logins on the website,
  • __IAI_SRC - stored for a period of 90 days, the cookie stores only the source from which the website was accessed,
  • login - cookie stores whether a user has logged in to the website,
  • CPA - stored for a period of 28 days, the cookie contains information about the variables of the CPA / CPS programs in which the website participates,
  • __IAIRSABTVARIANT__ - stored for a period of 30 days, cookie - variant identifier for A/B testing and IdoSell RS engine configuration,
  • basket_id - stored for a period of 365 days, cookie - identifier of the website user's shopping cart, which is assigned for the duration of the current session,
  • page_counter - stored for a period of 1 day, cookie - counter of pages visited,
  • LANGID - stored for a period of 180 days, cookie stores information about the language selected by the website user,
  • REGID - stored for a period of 180 days, the cookie stores information about the region of the website user,
  • CURRID - stored for a period of 180 days, the cookie stores information about the currency selected by the website user,
  • __IAIABT__ - stored for a period of 30 days, the cookie stores the A/B test ID to test and improve the functionality of the shop,
  • __IAIABTSHOP__ - stored for a period of 30 days, the cookie stores the ID of the shop participating in the A/B test,
  • __IAIABTVARIANT__ - stored for a period of 30 days, the cookie stores the identifier of the variant drawn as part of the current A/B test,
  • toplayerwidgetcounter[] - the cookie stores the number of times a pop-up message is displayed,
  • samedayZipcode - stored for a period of 90 days, cookie stores information about the website user's postcode, which is required to offer the SameDay courier service,
  • applePayAvailability - stored for a period of 30 days, cookie stores information about whether an ApplePay payment method is available for the user,
  • paypalMerchant - stored for a period of 1 day, cookie PayPal account ID,
  • toplayerNextShowTime_ - Cookie stores information about when the next pop-up message should be displayed,
  • discountCode_clicked - stored for 1 day, cookie stores information about the closing of the active discount bar,
  • freeeshipping_clicked - stored for 1 day, cookie stores information about the closing of the free shipping bar,
  • Redirection - stored for a cookie period stores information about the closing of the pop-up message that informs you about the suggested language for the shop,
  • filterHidden - stored for a period of 365 days, cookie stores information about which filter to hide when refreshing the list of goods when the option to hide a filter for goods is clicked,
  • toplayerwidgetcounterclosedX_ - stored for a cookie period stores information about closing a pop-up message,
  • cpa_currency - stored for a period of 60 minutes. This cookie stores information about the currency for CPA / CPS programmes in which the website participates,
  • basket_products_count - cookie stores information about the number of goods in a shopping cart,
  • wishes_products_count - the cookie stores information about the number of goods in the favourites list.
Cookies provided by IAI S.A.:
Cookies provided by IdoSell:
  • platform_id - cookie stores whether the website is displayed on the mobile app,
  • paypalAvailability_ - is stored for 1 day, the cookie stores whether a PayPal payment method is available for the user,
  • ck_cook – stored for a period of 3 days, the cookie stores information about whether the user of the website has consented to the use of cookies.
Cookies provided by IdoAccounts:
  • accounts_terms: - the cookie stores information about whether the user has consented to the use of the IdoAccounts service for a period of 365 days.
Cookies placed by Google:
  • NID - stored for a period of 180 days, cookies (NID, ENID) are used to remember the user's preferences and other information, such as preferred language, the number of results displayed on the search results page (e.g. 10 or 20) and whether the user would like the Google SafeSearch filter to be enabled. This cookie is also necessary to offer the payment service Google Pay.
Cookies provided by Google reCAPTCHA:
  • _GRECAPTCHA is stored for a period of 1095 days, the cookie is set by Google reCAPTCHA, which protects our website from spam requests on contact forms.
Cookies provided by PayPal:
  • ts - the cookie is usually provided by PayPal and handles the payment services on the website,
  • ts_c - stored for 1095 days, the cookie is usually provided by PayPal and is used to prevent fraud,
  • x-pp-s - the cookie is usually provided by PayPal and manages the payment services on the website,
  • enforce_policy - stored for a period of 365 days, the cookie is typically provided by PayPal and supports payment services on the website,
  • Tsrce - stored for a period of 3 days, the cookie is typically provided by PayPal and manages payment services on the website,
  • l7_az - 60 minutes, the cookie is required for the login function of PayPal on the website,
  • LANG - stored for 1 day, the cookie is usually provided by PayPal and supports the payment services on the website,
  • Nsid - used in the context of transactions on the website. The cookie is required for secure transactions.

Advertising cookies:

Cookies provided by SALESmanago:
  • smclient - stored for 365 days, associated with identified and monitored contacts. The cookie itself does not contain any information that would allow to identify the contacts and, for example, recognise the personal data of the website visitor. The link to the contact card is made through the SALESmanago system,
  • Smuuid - the cookie is stored for a period of 3650 days and tracks anonymous visits, it is assigned to each person who visits the website. Unique identifier - the cookie itself does not contain any information identifying contacts and recognising, for example, the personal data of the website visitor. The link to the contact card is created in the SALESmanago system,
  • Smevent - stores a cookie associated with identified and monitored contacts for a period of 30 days. The cookie contains the eventId that is assigned when the event basket is purchased and is deleted when the events are purchased,
  • smform - stored for 365 days, cookie handles contact forms and pop-ups. Information on form and pop-up behaviour - number of visits, last visit timestamp, information on closing/minimising pop-ups,
  • smg - stored for 365 days, cookie Identifies the user. Random identifier in UUID format,
  • smg - stored for 365 days, cookie Identifies the user - global identifier for the entire system. Random identifier in UUID format,
  • smvr - stored for a period of 3650 days, cookie stores information about visits (base64 encoded). Base64 encoded values,
  • smwp - stored for a period of 365 days, cookie stores information about web push agreement forms. True/false values,
  • smrcrsaved - stored for a period of 365 days, cookie stores information about whether the identifier was signed in SALESmanago (deprecated). Value: true/false,
  • smOViewsPopCap - stored for a period of 1 day, cookie stores information about the pop-up capping. SM:X|, where X is replaced by a number,
  • smcfds - stored for a period of 1 day, the cookie stores information about the forms displayed on the page. Base64-encoded values,
  • _smps - stored for a period of 1 day, the cookie stores information about the forms displayed on the page. Base64-encoded values,
  • _smvs - stored for a period of 1 day, cookie stores information about the forms displayed on the page. The values are base64-encoded.
Cookies provided by Meta (Facebook):
  • fbsr_ - cookie contains a signed request for a user of the Facebook app,
  • fbss_ - stored for 365 days, Facebook shared session cookie,
  • fbs_ - stored for a period of 30 minutes, Facebook shared session cookie,
  • Meta Pixel - stored for a period of 999 days, tracking pixel The Meta Pixel is a code that allows us to measure the effectiveness of advertising by understanding the actions of site users and ensuring that the store's ads are displayed to the right people,
  • _fbp - stored for 90 days, this cookie is used to create user profiles and to match advertising as closely as possible to the user profile,
  • fr - stored for 90 days, cookie used to create user profiles and to match advertising as closely as possible to the user profile,
  • _fbc - stored for a period of 730 days, cookie - last visit to the shop,
  • tr - cookies used to create user profiles and serve to match advertising as closely as possible to the user's profile,
  • sb - stored for 402 days, cookie helps to identify and apply additional security measures in the event that someone tries to access your Facebook account without authorisation, e.g. by entering random passwords. It is also used to store information that enables Facebook to restore a user's account if they forget their password or to provide additional authentication if someone is suspected of having invaded the account. These include, for example, the sb and dbln cookies, which can securely identify a user's browser,
  • usida - this cookie collects a combination of the user's browser and a unique identifier that is used to customise ads,
  • wd - this cookie is stored for a period of 9 days and helps to direct traffic between servers and to analyse the loading speed of Meta products for different users. Thanks to cookies, Meta can also record the aspect ratio and dimensions of a user's screen and windows and knows whether the user has activated the high-contrast mode to display its websites and applications correctly. Among other things, Meta can use 'dpr' and 'wd' to provide the user with optimal screen settings for their device,
  • locale - this cookie is stored for a period of 9 days and contains the location of the last user to log in using this browser,
  • datr - is stored for a period of 7 days, the purpose of the datt cookie is to identify the browser used to connect to Facebook, regardless of the logged-in user. This cookie plays an important role in the security and integrity functions of the Facebook page.
client4659.idosell.com cookies:
  • RSSID - stored for a period of 180 days, cookie - IdoSell RS user ID, used to display customised product recommendations on the website,
  • __IAIRSUSER__ is stored for a period of 60 minutes, a cookie used by IdoSell RS for displaying customised product recommendations on the website.
Photoslurp cookies:
  • ps_analytics is stored for a period of 29 days, a cookie that keeps track of which photos or galleries a user has viewed. This information is used for marketing purposes.
Google Ads cookies:
  • _gcl_au - stored for a period of 90 days, a cookie used by Google AdSense to experiment with the performance of ads on sites using their services,
  • FPAU - stored for a period of 90 days, a cookie that collects information about users and their activity on the site through embedded elements for analysis and reporting purposes,
  • FPGCLAW is stored for a period of 90 days, a cookie that contains user information in connection with the campaign,
  • FPGCLGB is stored for 90 days, the cookie contains user information in connection with the campaign,
  • _gcl_gb - stored for 90 days, cookie contains user information in connection with the campaign,
  • _gac_gb_ <> - stored for 90 days, the cookie contains user information related to the campaign,
  • _gcl_aw - stored for 90 days, the cookie contains user information related to the campaign,
  • IDE - stored for 730 days, the cookie is used to display Google ads on non-Google pages,
  • 1P_JAR - stored for 30 days; the cookie is used to collect website statistics and track conversion rates. It sets a unique identifier to store your settings and other information such as website statistics and conversion rate tracking,
  • test_cookie - stored for a period of 1 day; the cookie is used to test whether the authorisation to set cookies is activated in your browser,
  • AEC - stored for a period of 138 days; cookies prevent malicious websites from operating on behalf of the user without the user's knowledge,
  • APISID is stored for a period of 193 days, a cookie is stored on your computer to remain connected to your Google account when you revisit their services. While you remain in this active session and use add-ons on other websites, such as ours, Google will use these cookies to improve the user experience,
  • CONSENT stored for a period of 559 days. This cookie is stored on your computer to maintain the connection to your Google account when you revisit Google services. While you remain in this active session and use add-ons on other websites, such as ours, Google will use these cookies to improve the user experience,
  • DSID - stored for a period of 10 days. The DSID cookie is used to identify you as a logged-in user on non-Google websites and to remember whether you have consented to personalised advertising,
  • OTZ - This cookie is stored for a period of 23 days and is used to remember the user's preferences and other information, such as preferred language, the number of results displayed on the search results page (e.g. 10 or 20) and whether the user would like the Google SafeSearch filter to be activated,
  • SAPISID - the cookie is stored on your computer for a period of 28 days to maintain the connection to your Google account when you revisit Google services. While you remain in this active session and use add-ons on other websites, such as ours, Google will use these cookies to improve the user experience,
  • SEARCH_SAMESITE is stored for a period of 176 days, the cookie allows servers to reduce the risk of CSRF attacks and information leakage by ensuring that this cookie is only sent with requests coming from the same registered domain,
  • SIDCC is stored for a period of 393 days, the cookie retrieves certain tools from Google and stores preferences, for example the number of search results per page or the activation of the SafeSearch filter. It customises the ads that appear in Google searches,
  • SSID stored for a period of 393 days, the cookie is stored on your computer to remain associated with your Google Account when you revisit their services. While you remain in this active session and use add-ons on other sites, such as ours, Google will use these cookies to enhance your experience.
Google Ads cookies:
  • __ga - stored for a period of 730 days, these cookies are used to deliver advertising tailored to you and your interests.
Google Analytics cookies:
  • __gads - stored for a period of 395 days, this cookie is used to deliver ads or retargeting.

Analytical cookies:

IAI S.A. cookies:
  • __IAI_AC2 - stored for a period of 45 days, Activity Tracking Identifier for tracking the history of pre-order sources and the source from which the order was placed according to the last-click attribution model.
Google Ads cookies:
  • *-* - stored for 14 days, cookie stores information about whether the 'Google Shopping Customer Reviews' pop-up has already been displayed, asking for permission to send an order survey.
Google Analytics cookies:
  • _ga_ - stored for a period of 730 days, used by Google Analytics to collect data on the number of times a user visits the site, as well as the date of the first and last visit,
  • _ga - stored for a period of 730 days, the cookie stores a unique identifier that is used to generate statistical data on the use of the website by a visitor,
  • _gid - stored for a period of 1 day. The _gid cookie registers a unique identifier that is used to generate statistics on how the visitor uses the website,
  • _gat - stored for a period of 1 day and used to throttle the request rate. Analytics anonymises the IP address,
  • _dc_gtm_UA-# - stored for a period of 730 days, a cookie used by Google Tag Manager to control the loading of the Google Analytics script tag. Analytics anonymises the IP address,
  • _gat[_] - stored for 1 minute, cookie used to throttle request rate. If Google Analytics is implemented via Google Tag Manager, this cookie will be named _dc_gtm_,
  • _gat_gtag - stored for a period of 1 minute and used to analyse visitors' browsing habits, visitor flow, source and other information,
  • __utma - stored for a period of 730 days and is used to distinguish users and sessions. The cookie is created when the javascript library is executed and there is no __utma cookie. The cookie is updated every time data is sent to Google Analytics,
  • _utmb - Stored for a period of 30 minutes to determine new sessions/visits. The cookie is created when the javascript library executes and no __utmb cookie exists. The cookie is updated every time data is sent to Google Analytics,
  • __utmc - Cookie is not used in ga.js. Set for interoperability with urchin.js. In the past, this cookie was used together with the __utmb cookie to determine whether a user was in a new session/visit,
  • __utmt - stored for a period of 10 minutes, cookie used to limit the number of requests,
  • __utmz - stored for a period of 180 days, cookie saves the traffic source or campaign that explains how the user came to your site. The cookie is created during the execution of the Javascript library and updated each time data is sent to Google Analytics,
  • __utmv - stored for a period of 730 days, the cookie is used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated each time data is sent to Google Analytics,
  • AMP_TOKEN - The cookie is stored for a period of 365 days and contains a token that can be used to retrieve a client ID from the AMP client ID service. Other possible values indicate an opt-out, an inflight request or an error retrieving the client ID from the AMP client ID service,
  • FPID - the cookie is stored for 730 days and is named FPID (First Party Identifier) by default. The value stored in FPID is used to set the client ID in a request to the Google servers
  • _gaexp - stored for 90 days, used to determine a user's inclusion in an experiment and the expiration of experiments in which the user has participated,
  • _opt_awcid - stored for a period of 1 day, used for campaigns associated with Google Ads customer IDs,
  • _opt_awmid - stored for a period of 1 day, used for campaigns associated with Google Ads campaign ID,s
  • _opt_awgid - stored for a period of 1 day, used for campaigns associated with Google Ads group IDs,
  • opt_awkid - stored for a period of 1 day, used for campaigns associated with Google Ads criteria IDs,
  • _opt_utmc - stored for a period of 1 day, the cookie stores the last utm_campaign query parameter,
  • _opt_expid - stored for 0.2 minutes, cookie stores the last utm_campaign query parameter,
  • Google Analytics Pixel - stored for a period of 999 days, tracking pixel measures visits, clicks and other digital behaviours. This allows you to adjust your marketing strategy,
  • __utmli - stored for a period of 60 days, the cookie is part of the Enhanced Link Attribution function, which (tries to) distinguish clicks on links to the same destination in page analysis. It contains the identifier (if any) of the clicked link (or its parent) to be read on the next page, so that the in-page analyses can determine where on the page the clicked link was.
Kelkoo Group cookies:
  • Kk_leadtag - the cookie is stored for a period of 365 days. It is used to determine the version of the tracking tool used.
  • kk_gcli - stored for a period of 365 days. The cookie is used to measure the effectiveness of Kelkoo Group advertising campaigns.
  • kelkooid - stored for a period of 365 days, the cookie is used to measure the effectiveness of Kelkoo Group advertising campaigns.
  • Kelkoo Sales Tracking Pixel - Cookie Last Call Registered section, which contains a list of the last calls received from your Kelkoo Sales Tracking Pixel with all the information sent.
Google Maps cookies:
  • SID - These are stored for a period of 3650 days and contain digitally signed and encrypted records of the user's Google account ID and last sign-in time. The combination of these cookies (SID, HSID) allows Google to block many types of attacks, such as attempts to steal the content of forms submitted through Google services.
Google Ads cookies:
  • _gcl_au - stored for a period of 90 days, a cookie used by Google AdSense to experiment with the performance of ads on sites using their services,
  • FPAU - stored for a period of 90 days, a cookie that collects information about users and their activity on the site through embedded elements for analysis and reporting purposes,
  • FPGCLAW is stored for a period of 90 days, a cookie that contains user information in connection with the campaign,
  • FPGCLGB is stored for 90 days, the cookie contains user information in connection with the campaign,
  • _gcl_gb - stored for 90 days, cookie contains user information in connection with the campaign,
  • _gac_gb_ <> - stored for 90 days, the cookie contains user information related to the campaign,
  • _gcl_aw - stored for 90 days, the cookie contains user information related to the campaign,
  • IDE - stored for 730 days, the cookie is used to display Google ads on non-Google pages,
  • 1P_JAR - stored for 30 days; the cookie is used to collect website statistics and track conversion rates. It sets a unique identifier to store your settings and other information such as website statistics and conversion rate tracking,
  • test_cookie - stored for a period of 1 day; the cookie is used to test whether the authorisation to set cookies is activated in your browser,
  • AEC - stored for a period of 138 days; cookies prevent malicious websites from operating on behalf of the user without the user's knowledge,
  • APISID is stored for a period of 193 days, a cookie is stored on your computer to remain connected to your Google account when you revisit their services. While you remain in this active session and use add-ons on other websites, such as ours, Google will use these cookies to improve the user experience,
  • CONSENT stored for a period of 559 days. This cookie is stored on your computer to maintain the connection to your Google account when you revisit Google services. While you remain in this active session and use add-ons on other websites, such as ours, Google will use these cookies to improve the user experience,
  • DSID - stored for a period of 10 days. The DSID cookie is used to identify you as a logged-in user on non-Google websites and to remember whether you have consented to personalised advertising,
  • OTZ - This cookie is stored for a period of 23 days and is used to remember the user's preferences and other information, such as preferred language, the number of results displayed on the search results page (e.g. 10 or 20) and whether the user would like the Google SafeSearch filter to be activated,
  • SAPISID - the cookie is stored on your computer for a period of 28 days to maintain the connection to your Google account when you revisit Google services. While you remain in this active session and use add-ons on other websites, such as ours, Google will use these cookies to improve the user experience,
  • SEARCH_SAMESITE is stored for a period of 176 days, the cookie allows servers to reduce the risk of CSRF attacks and information leakage by ensuring that this cookie is only sent with requests coming from the same registered domain,
  • SIDCC is stored for a period of 393 days, the cookie retrieves certain tools from Google and stores preferences, for example the number of search results per page or the activation of the SafeSearch filter. It customises the ads that appear in Google searches,
  • SSID stored for a period of 393 days, the cookie is stored on your computer to remain associated with your Google Account when you revisit their services. While you remain in this active session and use add-ons on other sites, such as ours, Google will use these cookies to enhance your experience.
Google Ads cookies:
  • __ga - stored for a period of 730 days, these cookies are used to deliver advertising tailored to you and your interests.
Google Analytics cookies:
  • __gads - stored for a period of 395 days, this cookie is used to deliver ads or retargeting.

4. Third-party providers, social media

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

Our hoster will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data.

Google Analytics

We use the web analysis service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website.

Google Analytics uses "cookies". These are text files that are stored on your computer and enable your use of the website to be analysed.

The information generated in this way about your use of this website (including the shortened IP address) is transferred to a Google server and stored there, whereby a transfer to the USA is possible.

Google uses this information on our behalf to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. Your IP address collected in this context will not be merged with other Google data.

You can prevent the storage of cookies by selecting the appropriate settings in your browser.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, you can set an out-out cookie: Deactivate Google Analytics. This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click on this link again.

In the case of data transfer to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Privacy policy of Google: https://support.google.com/analytics/answer/6004245?hl=en

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that enables us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transmitted to Google's parent company in the United States.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Google signals

We use Google signals. When you visit our website, Google Analytics records your location, search history and YouTube history as well as demographic data (visitor data), among other things. This data can be used for personalised advertising with the help of Google Signal. If you have a Google account, the visitor data from Google Signal is linked to your Google account and used for personalised advertising messages. The data is also used to compile anonymised statistics on the user behaviour of our users.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising programme of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display adverts in the Google search engine or on third-party websites when the user enters certain search terms in Google (keyword targeting). Furthermore, targeted adverts can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analysing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Web Fonts (local hosting)

This site uses so-called web fonts provided by Google for the standardised display of fonts. The Google fonts are installed locally. There is no connection to Google servers.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=en.

MyFonts

This site uses MyFonts. These are fonts that are loaded into your browser when you visit our website in order to ensure a uniform typeface when displaying the website. The provider is Monotype Imaging Holdings Inc, 600 Unicorn Park Drive, Woburn, Massachusetts 01801, USA.

In order to check compliance with the licence conditions and the number of monthly page views, MyFonts transmits your IP address together with the URL of our website and our contract data to its servers in the USA. According to Monotype, your IP address is anonymised immediately after transmission so that no personal reference can be made (anonymisation).

Adobe Fonts

This website uses web fonts from Adobe for the standardised display of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you access this website, your browser loads the required fonts directly from Adobe in order to display them correctly on your device. In doing so, your browser establishes a connection to Adobe's servers in the USA. This gives Adobe knowledge that this website has been accessed via your IP address. According to Adobe, no cookies are stored when the fonts are provided.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://www.adobe.com/de/privacy/eudatatransfers.html.

You can find more information about Adobe Fonts at: https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

You can find Adobe's privacy policy at: https://www.adobe.com/de/privacy/policy.html.

5. Data transmission upon conclusion of contract for online shops and dispatch of goods

If you order goods from us, we will pass on your personal data to the transport company entrusted with the delivery and to the payment service provider commissioned to process the payment. Only the data required by the respective service provider to fulfil its task will be disclosed.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorisation) after the conclusion of a chargeable contract, this data is required for payment processing.

Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, the payment data you transmit to us cannot be read by third parties.

Payment services

We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment details (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions.

6. Rights of data subjects

You have the right:
  • to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
  • to immediately request the correction of incorrect or incomplete personal data stored by us;
  • todemand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing;
  • to demand the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
  • to revoke your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future;
  • to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, and
  • to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or workplace.
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